Return Policy
Return Policy
At our store, we prioritize customer satisfaction by providing high-quality products. To ensure customer rights and protect their interests, we have established a clear return policy.
Accepted Return Cases:
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Manufacturing Defects:
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Return requests are accepted in case of a clear manufacturing defect or flaw in the product.
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Defects must be reported within 5 days from the date of receiving the product.
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Product Condition:
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The product must be returned in its original condition with all components and accessories.
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An original invoice or proof of payment must be provided.
Non-Accepted Return Cases:
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If the defect or flaw is caused by misuse of the product.
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Return requests due to a change of mind or dissatisfaction with the product before or after use.
Return Procedures:
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The product will be inspected to confirm the manufacturing defect before approving the return request.
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If approved, refunds will be processed using the same payment method within 14 business days.
Contact Us:
For return requests or further inquiries, please contact our customer service team via:
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Phone: +966 56 312 9080
- Email: sales@corsatronic.com
